"JP was vary helpful i went in trying to get the cbr600rr but it was out of the price range and he managed to get me on an yzf-r6. He is vary professional and will check up on you a day or two later to see how you like the purchase I would recommend him to others."
By: austin st.augustine, FL
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"This is quite a smooth operation! Jason was great about calling back when he said he would and providing answers to all my questions. Both Jason and Geoff were able to work with me to put together the right scooter/financing package for my situation (which was less than ideal). Highly recommend these guys!"
By: Casey Gainesville, FL
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"JP did an excellent job in helping me with my purchase of a 500 foreman. i was in and out of dealership in less than an hour. he was very perfesional and not pushy. i will be buying another atv from JP within a year or so "
By: chris jacksonville , FL
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"Our 1st experience with First Coast St. Augustine was outstanding! It was the best of any dealers we have visited in the last year!
Alex, our salesman was fantastic. He was well educated on the bikes and service, He was patient, had a good sense of humor and made it easy to find the perfect bike for my husband. EVERYONE in the store was very helpful.
I are very satisfied with the bike I bought and plan on buying a smaller used bike for my other half in the near future. First Coast St. Augustine has our business from now on! On a scale of 1-10, they are an 11. "
By: Steve Interlachen, FL
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"JP, Mark, Brian and Joe, were terrific! They were very professional and answered all of our questions. I was not pressured or uncomfortable able the deal we got. He was very helpful and made us feel, that we were important and took the time to talk with us. Thanks! WE LOVE OUR NEW BIKE!!!"
By: Dennis St Augustine, FL
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"Had a great experience buying my 2011 Interstate (Purple).
The guyes were awesome. Geoff and Max really helped me in any way they could. My bike is Bad Azz . Thanks to the rest of the crew and loved the bows."
By: Sue Orange Park, FL
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"J.P. was extremely helpful. I came in to the store to look and maybe purchase a new helmet and ended up buying a 2010 Honda Sabre VT1300. JP made it where I couldn't say no to the deal. It was an awesome experience. I would, and have, recommend First Coast Honda to anyone and everyone. "
By: robert starke, FL
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"I just bought a brand new 4wheeler from J.P. He really went the xtra mile to get me on the machine that was right for me. He did all the research for my trade in and helped me with the financing process. If your looking to get a 4wheeler go see J.P. and the rest of the crew at First Coast Honda, they will get done for ya!!!
Johnny A."
By: Johnny St. Johns , FL
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"I GOT A CBR1000!!!! Thanks to Max and Geoff for hooking me up, made it real easy to make a decision today, and I got free tires for life!! I recommend them to everyone! Great guys and a fun place to shop, all smiles :)"
By: Anthony FL
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"I came for a scooter because salono cycle sold me a scooter that they said it was beyond repair. I was not happy with the salono's service I got and did not want to buy another scooter from them."
By: stephanie newark, DE
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"Max was Awesome! It was an easy decision to buy from these guys, I shopped all over NE FLA and they were the best people to deal with, real laid back, easy going guys. Thanks to Geoff, Max and Mark! I will definitely come back to first coast honda to get my next bike"
By: David Palm Coast, FL
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"The dealership is awesome. Max and Geoff were wonderful. My family has been buying bikes from these guys for a long time. Great exerence!"
By: Michael St. Augustine, FL
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"Max helped me over the phone prior to coming in. Once I arrived all of my paperwork was set up and good to go. Everyone at First Coast Honda was very professional and helped with every question I had. I have already recomended to a few of my friends to visit here before they buy a bike. "
By: Edward St. Augustine, FL
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"Great experience, all the Guys in the shop were knowledgable, and very helpful through the process. Very easy going, and easy conversations, worked well with myself to get the bike a new owner."
By: Zachary Jacksonville, FL
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" JP is awesome. Very knowledgeable, and NOT pushy at all. I had a great excperience with JP. Every one at the dealer is friendly and down to earth. You cant go wrong with First Coast Honda of St. Augustine. Thumbs up guys!!"
By: Steven Jacksonville, FL
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"i just recently purchased a bike from firstcoast honda . i had Jp as the sales guy hes a great guy always follows up on his costumer. he maid things happen i would recommend him to anyone thats looking to get a bike. he even let me borrow his glasses to ride home i didnt bring mine that shows that he cares about his clients. thanks jp"
By: andrew st.augustine , FL
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"The First Coast Sales team, led by Alex, and supported by Geoff and the General Manager, Mark, Mark, went the extra mile to make sure I chose the right bike for me. They even arranged for me to compare a Honda CBR 250 side by side with a Ninja 250 from another store location. They offered me an excellent deal on my final choice (the Ninja), responded to my various questions and were attentive and courteous throughout. An excellent experience.
"
By: Zahir St. Augustine, FL
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"Just got back home from a long ride on my 2011 CBR 600RR. Couldn't be happier with my bike that I purchased at First Coast Honda of St. Augustine. J.P. was my sales Associate and the experience was great. Thanks First Coast Honda. Safe riding's everyone. "
By: Steven Jacksonville, FL
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"Overall outstanding experience. Max and Geoff were great."
By: David Jacksonville, FL
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"Dealship bent over backwards for made and for my credit score made it happen for me with low payments"
By: manuel jacksonville, FL
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"the best i haver been treated in my life..
these guys are unbelievable!"
By: james palm coast, fl. 32164, FL
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"Great people to deal with! Down to earth and do there best to make the experience a pleasant one.
Thanks folks!!
John and La Gina"
By: John Live Oak, FL
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By: Anonymous saint augustine, FL
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"great services"
By: Anonymous hilliard, FL
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"First time bike owner. Great experience with Frankie and Mark (YoYo). Made sure I was comfortable and well informed. No pressure and very helpful. Highly recommend First Coast Honda."
By: Anonymous Middleburg, FL
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"Bert is an amazing sales associate, the finance department was phenomenal at getting me financed even with my needs help credit review. The bike, well that's another story all together, the tram hooked it up with a Two Brothers JUICE BOX power commander, Akrapovic Exhaust, and removed the mirrors and replaced them with flush mount blinkers. Now guys, I can't tell you just how good the deal was but I can say no dealership in Florida can match it. All in all this was the easiest and best purchase I have ever made."
By: H. Franklin Lake Butler, FL
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"All around best dealer!!!!! I have never seen a dealer put a complete deal together so fast with complete delivery in under FIVE hours thanks to jim in parts for all his knowledge and knowhow and for talking me into buying the baddest out of ten other sport bikes to Geoff and lee in sales for putting together great numbers and pushing my deal though and re working for even better numbers!!!!! Can’t forget about R.C. in service for putting the work order in fast also special thanks to service tech George for getting my 2011 Honda 1000rr from crate to delivery in 42 minutes test ride and all, yeah he did that!!! This is my second bike I have bought from them these guys make dreams happen and deals work. The parts and service department are on point with great prices and can get ANYTHING for these machines with super fast turnaround in service thanks guys way better that Honda in Daytona for sure thanks for everything I’ll be back for sure."
By: william saint augustine, FL
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"I can not say enough about the staff you have put together at this location. From my salesman the green pea "Burt" to the sales manager Jeff and Lee they went above the call of duty to get me what I wanted. Low pressure great attitudes and that is what buying a big boy toy should be about. I have been to other dealers and I can say by far you guy blow them out of the water with inventory, knowledge (not Burt, but then again he is still a GREEN PEA) but most of all personalities! Great job to the entire staff from service & sales! Not only will I be back to buy more but I will refer anyone and everyone!! Keep up the great service! "
By: Don St Johns , FL
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By: NEW RUCKUS MAFIA MEMBER Jax Beach, FL
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"First, I would like to thank Geoff for helping me with my purchase. I really did not have the intentions of purchasing a GoldWing, but after visiting the dealer and being offered the GoldWing I wanted (Navi), for the price I needed, there was no hesitation in this purchase. The team there was very helpful and when I picked up my new bike, and they "all" greeted me by name. The thing that stood out to me is that when I mentioned I would be using my Android phone for music but was worried that it would not last long, Geoff had a power adapter installed for me and even attached an adapter for my trickle charger. I feel that I received the best customer service and best price around by Geoff and Lee. Thank you for getting me into the GoldWing I have always wanted and I look forward in working with you again in the future."
By: Greg Green Cove Springs, FL
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"I all ways get first class service when I go there.So thanks First Coast Honda for being the best at what you do."
By: Anonymous Jacksonville,, FL
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"I've bought two vehicles from First Coast Honda. This is the dealership you should choose. My initial contact was Geoff, in sales. Obviously an avid motor enthusiast, he knows his products inside and out, owning several. He let me ask the questions and direct our interaction, rather than hammering me with the "stuff I oughta know." His sincerity won me over quickly, resulting in a scooter sale. I requested him when I purchased my motorcycle later. Even after the sales, Geoff has helped me out with advice regarding operation and parts. Thank you, Geoff!
My next contact at First Coast was with the purchasing department. Lee presented the paperwork efficiently and patiently, and has shown personal interest in my enjoyment of my scooter and motorcycle ever since the sales. Also in the purchasing department, Adriel deserves mention. There was a small snafu with a check (my fault, not theirs). He handled the problem with trust, allowing me to take care of it quickly with no red tape. Thank you, Lee and Adriel!
And then, there's the service department. My contact was mostly with George, who has been involved in creative motor and body maintenance since he learned how to walk. His patience, understanding, knowledge, and vast experience makes every encounter a learning experience for me. Thank you, (Doctor) George!"
By: Anonymous St. Augustine, FL
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"I purchased my 2009 honda cbr1000rr in February 2010. Gabriel was my salesman and he made me and my fiancee feel very comfortable with choosing a bike. The last few times that I have returned to First Coast to ask questions or for maintance on my bike all the staff greet me with a smile and alot of them even remembers my name. I just want to say thanks First Coast for the wonderful experience of purchasing my first motorcycle."
By: Javonte palm coast, FL
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"It was great working with my Salesperson Geoff Gallagher. He definitely listened to my needs and desires and delivered beyond my expectations. The entire process of purchasing my new bike was hassle free and simple. Geoff hooked me up with Brett for the financing/paperwork piece and Brett was a pleasure to work with, again exceeding my expectations. If the service experience is as good as my purchase experience, which I have no doubt it will be, I will tell my friends that First Coast Honda is the only place to deal with. Certainly, I am extremely satisfied with the sales experience. Thank you Geoff and Brett!"
By: Hugh St Augustine, FL
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"Bought a '05 Gold Wing and now has almost 200,000 miles on it .. runs fantastic! Alaska five years straight on this bike. The service department keeps it well maintained.
For those of you who are "on the fence" regarding Hondas, I bought a '02 Silver Wing from them and it currently has 138,000 miles on it as reported by its new owner in Buffalo, NY -- and, get this! That scooter made four trips to Alaska!
You can't go wrong getting a bike and service at First Coast Honda!
Mike Tuccelli
www.AlaskaBikeRun.com"
By: Michael Elkton, FL
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"We had been looking for a Trike for some time but no luck until I received a email from First Coast Honda. I told my wife Anne about the 2008 trike that First Coast Honda had on sale. She seemed a little excited an ask if we should go to St Augustine to take a look at the Trike. I still remember that evening. I ask a sales persons name Geoff about the 2008 Trike. Geoff told us that they had just got the bike in.
I just wanted to let everyone know what a wonderful experience we had at First Coast Honda. The Sales staff are great, down to earth and friendly people. They were a pleasure to do business with. No high pressure, knowledgable, and goes a step above the rest to make sure we was statisifed. Everyone, not just our salesman, Geoff and Lee, but everyone stayed late to help us. The store manager has a great personality and brought up a good point... Does it make you smile everytime you look at it or ride it? Great Point. Great Bargain, Great Guys! Heads above the rest! We want to say Thanks!
We're loving our NEW Trike!!
By: Dennis & Anne Jacksonville, Fl
"
By: Dennis Jacksonville, FL
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"First Coast Honda of St Augustine is a great place to go if you ever want a great deal on scooter's or motorcycle's! They have the best Staff there, they are very friendly and professional! I rate First Coast Honda of St Augustine, Fl number #1 in my book all around the hold Staff!!! Thank You All! You Guy's is Great!!!!!!!!!!! "
By: Reginald St Augustine, FL
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"I have a friend who bought a new Honda from Geoff, she told me about her experience and how comfortable Geoff made her feel in the purchase process. These bikes were our first and the pressure were high already going in and not knowing anything about them at all. Once I was done I felt like I knew more than some of my guy friends about bikes!! Geoff took his time to explain all the bikes, not just the ones that I liked, so I knew the difference in options. I thought I would never be able to make a decision but he made it easy for me to choose. I will definitely look for Geoff and Lee next time!! Thanks guys!"
By: Anonymous St Augustine, FL
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"Bought a 2009 Shadow 750 about a week ago. Generally, I dread visiting any kind of showroom, but your shop was the exception. Geoff guided me through the whole purchasing experience and was awesome. No gimmicks, no surprises - just straight talk from the finace people. Overall, it was a great experience and I love the bike."
By: Greg Ponte Vedra beach, FL
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"I located First Coast Honda online and called them because their ad showed they did demo rides. I contacted Geoff and he set me up with a demo ride. Once I rode the Goldwing I was confident it was the bike my wife and I wanted to ride. Lee gave me a great deal and I bought the bike that day. I had a great experience and would purchase from First Coast again."
By: Brian Gainesville, FL
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"Shopped around and got a significantly better out-the-door price here, than anywhere else locally, and they were very fair on my trade-in. Had a warranty issue on the new bike when I went to get it, so they kept it to do the repair. The mfg was slow with the part order, but the service dept fixed it up as fast as they could, then delivered a perfect bike to my house as soon as it was done. Also, I left something on my trade-in that I needed, so the salesman met me halfway to my house one evening to hand it off to me - very helpful. Lee and Geoff were good to deal with and easy to reach during the process. I'll definitely visit again for my next bike. Thanks guys."
By: Anonymous Jacksonville, FL
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"First Coast Honda's parts and service team led by Neal Brown is constantly improving. I have a 2005 Suzuki C-50 and have been very satisfied and very impressed with their recent performance. Aaron, R.J. Scott, Mike, Johah, and the others have come together as a very competent team. I like dealing with them, I like their work, their prices are competitive, and I unequivocally recommend them. Henry Hirschman "
By: Henry St. Augustine, FL
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"Was in the market for a starter bike. Stopped in about 10 minutes to close and was met by Lee and Geoff, they were very patient, let me look around, and answer my NOOB questions. They found out what I was looking for and what best suited me and they had just the bike in mind. Great bike, perfect for a beginner like me and at a great price too! I'm the proud owner of a Suzuki DR200SE thanks Geoff and Lee, and when I'm ready for the upgrade to the next bike, I'll be back!! The day I picked the bike up, it was being given the "once over" by the service department. Everything was checked out, and determined to be in sound shape before they would turn the bike over to me. "
By: Bryan St. Augustine, FL
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"Just wanted to let everyone know what a wonderful experience we had at FirstCoast Yahama / Kawasaki. Bought a beautiful Victory Vision and loving it. The Sales staff are great, down to earth and friendly people. A pleasure to do business with. No high pressure, knowledgable, and goes a step above the rest to make sure you statisifed. Everyone. not just our salesman, Johnathan, but everyone stayed late to help us. The store manager has a great personality and brought up a good point... Does it make you smile everytime you look at it or ride it? Great Point. Great Bargain, Great Guys! Heads above the rest! Thanks to ALL of you! We're loving it !!"
By: Debbie & Larry St.`Augustine, FL
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"I wanted to comment on how pleased I am with Scott in service and your service crew in helping me find out what was wrong with my Suzuki DRZ SM's tire issue. Last week I brought it in after I had a new set of tires put on. I was at a complete loss why my bike was riding poorly and thought something may have gone wrong mechanically. Your crew diagnosed that basically I put street bike tires on an SM bike and that was the problem. Today I went back and was able to get another new tire put on the rear trying to solve the problem. Next weekend I will have a new tire put on the front and this should take care of my tire issue. George in service to took the time to explain everthing that was going on about my tire issue and Scott was great accomodating my appointments. You have an exemplary service crew. Thanks"
By: Roger Hastings, FL
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"I wanted to share my positive experience re: tire installation on my 09' Suzuki DRZ 400 SM. Scott in service was great for fitting me into your shop's already busy schedule. Scott helped me unload and re-load my bike too, which was a task since I do not own a trailer. I was also impressed with my service tech, George. I pulled up and saw George coming back from my safety test ride. George took the time to discuss the install and let me know I had chosen the right time to get me tire replaced due to the amount of wear on my old tire. George was also awesome since he saw we needed help re-loading my bike. George came to the rescue and got it done. Mike in parts was great and discussed different tire information/options with me as I was purchasing some oil. Lastly, Jake greated me when I called to find out my service tech's name. I thought it was awesome that Jake knew me by voice since he was my sales rep when I bought my DRZ from him a couple years ago. Jake took the time to share some upcoming Suzuki information regardig the 2011 products. I had an averall great customer experience today. I can honestly say the gentlemen I dealt with today were working hard and are a credit to your establishment. Much Thanks. "
By: Roger Hastings, FL
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"I have a 12 year old ,who knew what she wanted when we arrived at the store and Jake and Frankie made her feel like Princess Diana, They got her everything she wanted and made me happy too by making everything afforable and then some, i would highly recommend the dearlership ,great service, location, everything in one place that you need, wish I could have meet the owner so I could tell him your employees are your most valuable asset and you have some great ones working for you, thank you again Jake,Frankie and all the parts guys, Vivian Douglas and Brittney"
By: Vivian Green Cove Springs, FL
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By: Anonymous St. Augustine , FL
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"Bought my 3rd Honda , Sales and Service was Phenominal ... I will purchase again from this dealership in the future... Jill was awesome and not pushy... "
By: Anonymous Jacksonville, FL
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"While loading our Honda ST1300 into the trailer here in Northern Ontario, Canada for a two week vacation in south Florida I discovered the rear tire was tread worn a little more than I was comfortable with and began to search for a dealer in Florida that would have a tire in stock and agree to change it immediately upon my arival. We were planning an overnight stay in St Augustine and my first call was to the good folks at First Coast Honda. Without hesitation First Coast Service offered to aquire the tire I needed and install it as soon as I arrived at the shop. Upon my arrival I enquired as to whether there service tech could also replace the thermostat at the same time which required another 2 hours of unscheduled labour. Once again, First Coast came through without hesitation. I dropped my bike off at noon and it was ready to load at five pm. The staff,Neal and Renee were two of the most pleasant I have ever dealt with and the work was done perfectly. Thank you very much from a very satisfied Canadian. I will see you again on my next trip to Florida.
Gord Adams"
By: Gord Severn Bridge, ON
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"Steven was very professional and thorough. He always calls me to check in and see if everything is still going well with my ATV. I have never received the kind of customer service First Coast Honda has provided to me and my family. I will most DEFINATELY purchase my next ATV from him. Thanks to everyone at First Coast Honda for making my first ATV purchase a memorable one! "
By: Amanda Yulee, FL
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"We are from Indiana. While on a trip to south Florida last week, I noticed our 2000 ST1100 was handling rather poorly. Another rider stopped to make sure we were OK as I inspected air pressure and was shocked to see the tread on the front tire almost gone on the bike! At the start of the trip, I was sure the tires would make it OK. CRAP...miss judged that a bunch! The rider that stopped said "Get to 1st Coast Honda in St. A."
Your parts guys (sorry, I didn't get any names) couldn't find the exact tires I needed, but found some that would work and brought them out for my inspection. A quick discussion about their effects on handling satisfied me that they were the way to go. Good job parts guys!!!!
The next hurdle was getting them installed. Shawn Johnston worked out a way to get me in for the tire change that afternoon and recommended a couple of places for lunch that worked out GREAT also. I know he had to move some scheduled service around to work us in, but did it with grand style as Shawn realized we were on the road and needed some help.
In short, your folks in the parts and service departments did a splendid job of getting us taken care of and I just wanted to let you all know how impressed I was with your organization.
Good job, parts and service. We REALLY appreciated it.
PS, to the parts guys...that bike really DOES handle a lot better with the slightly wider tires on it! Appreciate the suggestions!
Steve Burford"
By: Steve Greenfield, IN
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"Pleased with your new location.
Bought a new Bandit.
Good job Mark.
Pete Whitman"
By: Peter Saint Augustine, FL
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"My wife and I both love to ride. We have a '97 1500 Wing/Sidecar rig that we ride in the local Toy Runs around Christmas, and provide VIP escort service in the Jacksonville PBTF ride. We also had a couple Honda cruisers, a VTX1300C and VT750 Shadow Aero. I had added windshields and saddlebags to both of them, which really set their looks as well as making them more convenient for our riding in Norht Florida (rainsuits, towels and the like). Beth really loved her Shadow, it was her first motorcycle. She attended the MSF saftey course and got her endorsement, and together, we would ride off around the Lake City countryside. Eventually, Beth's back problems got the best of her, and we made the decision to trade in both cruisers and upgrade to an 1800 Wing. I got on the phone a couple Saturdays ago and began the task of setting up a deal. First Coast had been recommended to me from a fellow worker so I included them in my hunt. I spoke with First Coast's Gold Wing Coordinator, Jill, and she was terrific! She was very patient, answering all our questions, and worked out all the details for the bike. I rented a trailer, loaded up the cruisers and dropped 'em off on the next day. Chris had all our paperwork ready as Jill was on her weekend, and Anthony processed the financing without a hitch. Four days later we got the call from Jill that our new Wing was ready for pick-up. Saturday we drove over and got to see our new baby for the first time!! Wow, she was beautiful!!! That Metallic Blue gleaming in the sunshine was awesome! Jill walked us through some of the differences between the 1800 and our 1500, making sure we were comfortable with everything. A couple minutes later, we were on our way back home with our new ride.
Thanks to everyone at First Coast for making this new owner experience the best we've ever had!!!"
By: Mark & Beth Lake City, FL
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"After many years wanting to ride, and many more shopping for the right bike and deal, I finally met the right people who got me what I wanted for the best deal around. Great service and financing by both Honda and Suzuki. Special thanks to Chris and Jonathan from First Coast Honda and the guys over at Suzuki for providing a friendly shopping environment."
By: Anonymous St. Augustine, FL
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"I would like to express my thanks and a job well done for all the Service personel, especially Paul and Michael. I had a fuel leak on my 2000 RC51 and brought it to the shop expecting the worse.
Paul and Michael stepped up the the plate by contacting Honda and going to bat for me to get some assistance. This is exceptional being I am out of warranty. They emailed pictures, talked to corporate, contacted the district rep and were able to get a replacement fuel tank from Honda.
I very much appreciate the hard work and the concern for me as your customer. I really appreciated it yesterday as I was riding with no worries of a fuel leak!
Job well done."
By: Bob Green Cove Springs, FL
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"I was always the guy in the car looking over at people on their sport bikes, Green with jealousy. All that has changed! Never riding before, I was a little aprehensive about buying my first bike. But First Coast Suzuki made my first experience an awesome one! Jacob and Kenny were very straight forward and honest about the whole sale and situation. Not only did they give me the best deal possible, but they got me hooked up with 2 helmets, rain gear and gloves. I went in there thinking I would end up with a used bike, and they made it possible to walk out with a 08 GSXR 600 with 19 miles on it. I'm so very grateful for their hard work and customer service. They made a lifetime customer out of me!"
By: Michael Saint Augustine, FL
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""Above and beyond." "Exceeded all expectations." "Went the extra mile." Put any cliche on it you want and it will describe what you will get from First Coast Honda. My experience yesterday is evidence of the kind of service they provide. I showed up late, shortly before closing, and was in a hurry. I ended up locking my keys in the truck of my Goldwing. I know, not smart but Paul Trippy and the whole First Coast gang sprang into action. In a matter of minutes they gave me a loaner Goldwing and sent me on my way. Will I be back-I have no reason to go anywhere else. SUPER, SUPER, SUPER."
By: Dann Orange Park, FL
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"I wanted to share a follow up experience with First Coast Suzuki. I was very impressed with David in parts regarding him making sure I found what I was looking for, providing me with information about Suzuki's customer care in ordering/installing accessories, and providing me with a notification that my part was in (in a timely fashion I may add). Just wanted to say thanks and include this in my testimonial since the post purchase experiance is just as important as when you buy the bike."
By: Roger St. Augustine, FL
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"Got a very poor deal from dealer in Daytona...on a friends referral went to First Coast Suzuki...Jake in sales is awesome and Kenny(you know how I feel) I am so impressed with the customer service and general feel of this place...small town deal and hearts of gold...I will tell anyone who will listen what a wonderful dealer you are ...our hats off to you all!!!!"
By: Scott & Kathy Palm Coast, FL
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"I have bought bikes over the past 10 years from two other local dealerships. First Coast Suzuki gave me the absolute best sales experience yet. I wish I would have come hear sooner. I would highly recommend this dealership to anyone interested in purchasing power sports vehciles. Ask for Jake and Ken, true customer oriented sales professionals."
By: Roger St. Augustine, FL
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"I purchased a Suzuki C50 a couple of months ago and couldn't be more satisfied. The bike is everything the reviews said it was. Your salesman (Jake) was very helpful and a credit to your organization. Thanks again."
By: Karol Palm Coast, FL
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"My friends have used First Coast Honda for a long time to get all of their replacement parts for their ATVs and have always told me about the great customer service. So I thought that it might be a great place to bu an ATV of my own. I couldnt be happier. Thanks for my new ride. First Coast Honda RULES!!!!!!"
By: Ian Palatka, FL
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"I would like to thank Ken Koehler on an outstanding job on customer service.Bottom Line, he knew what he was talking about with the customer in mind. He is an example of why I would not hesitate to buy again from first coast. They are lucky to have him in sales. thanks ken!"
By: Matthew orange park, FL
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"HI MY NAME IS ELAINE FIRST TIME BUYER ALWAY'S WANTED MY OWN NEVER RODE ONE BEFORE ALWAY'S BEEN THE PASSANGER UNTIL NOW.
WALKED IN TO THE DEALERSHIP WITH A FRIEND AND A YOUNG MAN NAME CHRIS CAME TO MY AID HE WALK US TROUGHT THE STORE I EXPLAIN THE TO YOUNG MAN I ALWAY'S WANTED MY OWN AND FROM THERE ON HE HELP ME TROUGHT THE PROCESS OF BECOMIMNG AN OWNER OF MY FIRST BIKE,HE MADE IT VERY SIMPLE AND PAINLESS TO PURCHASE MY REBEL 250 AS A FIRST TIME BUYER I WOULD SUGEST ANYONE AND EVERYONE TO GO TO FIRSTCOAST HONDA THE STAFF WERE VERY HELPFUL AND FRIENDLY THEY EVEN HELP ME GET IN TO THERE RIDING CLASS WICH I WOULD SUGEST EVERYONE TO TAKE IT WAS A VERY PLEASENT EXPERIENCE AND THE TEACHERS WERE AMAZING AND SINCE I HAD NEVER RODE ONE THEY WERE ALSO VERY PATIENT WITH ME WITCH MADE ME MORE RELAX AND PLEASENT TO LEARN .
ELAINE DORSEY "
By: ELAINE ST-AUGUSTINE, FL
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"I had a Honda shadow 750 and I wanted to upgrade. I rolled into the dealership on Sunday at 3:30pm. Even though they closed at 4pm, they stuck around until I found the bike that I liked. Anthony and the guys had me on a VTX 1300 and I'm totaly satisfied. That bike is a BEAST!"
By: Rick Jacksonville, FL
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"THIS THE SECOND 1400 I HAVE PURCHASED FROM THIS SUZUKI DEALERSHIP. THE SERVICE IS TOP NOTCH AS ARE THE PERSONNEL I HAVE VISITED THE JACKSONVILLE AND ST AUGUSTINE DEALERSHIPS BUT I ALWAYS RETURN TO ST AUGUSTINE FOR INFORMATION AND/OR SERVICE. THERE IS NO BETTER DEALER ANYWHERE IN THE AREA. THANKS TO ALL OF THEM..LT"
By: LACY PALATKA, FL
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"I had my bike at another dealer 4 times and they could not fix the problem. I took my bike in for there service to take a crack and what do you know fixed the first time. Plus they took the time to test ride and set the bike up for my weight. This dealer has the feel of a hometown dealer. GREAT JOB GUYS"
By: Anonymous St. Augustine, FL
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"Smooth purchase. Knowledgable staff. Special thanks to Ken Grimm for putting up with my dumb questions and e-mailing. Thanks for your patience. "
By: Keith Orlando, FL
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"It was a great experience beginning with fantastic service from Maurice, and ending in sales with Kenny. We are looking forward to many years with our new purchase."
By: Darrell, Grace-Marie St. Augustine, FL
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"It started at a Honda dealer in Jacksonville. We picked out two 750 shadows. My wife wanted a blue one with flames and we were told they would have it in a few days. So we started the paper work. Then it was "sorry there are no blue with flames on the east coast we checked everywhere". They pushed for us to just get two red ones with flames but my wife still wanted the blue one. The price kept comming down if we take the red ones. Four hours later with thier best price we left the store to sleep on it. Now this is where it gets good. I called First Coast Honda and asked about the blue shadow 750 and was told by a salesman that I have one on the floor in stock, I asked if they also had the red shadow 750 and it was in stock Both with the flames. Then I asked how much out the door for both with the same things I was getting at at the other dealer. ( did not tell him the price the other dealer wanted to charge me)He said he would have to call me back and he did in about ten minutes. His deal was so much better than the one in Jacksonville I just told him over the phone to mark them sold I will be there in about two hours. Gave him my info over the phone and when I arrived at First Coast Honda Both Bikes were ready and the paper work was just needing me to sign on the dotted line.
I did call the dealer in jax and told him I was driving the 30 miles to First Coast Honda because they have the blue with flames and a much better price. They got mad and tried telling me all kinds of things to stop me from going to first coast honda, But I went and got the best deal and the color bikes we wanted.
First Coast Honda is The Best !!!!!!!!!!!!!!!!"
By: Joseph Jacksonville, FL
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"Excellent service and a great deal! Mike, Ken, and Britt were all very helpful and kind. They are a great team and really made sure I was happy. They were willing to answer all my questions and phone calls...always available to be sure I was satisfied and understood everything I needed to. When I compared price with other dealers they didn't know how First Coast was able to sell at such a great price. Smooth transaction and friendly service!"
By: Kenny Winter Springs, FL
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"Totally awesome people at First Coast Honda. From the moment you walk thru the door, til you sign your paperwork, it was one buying experience that I can honestly say I never had before. It was a great experience and I highly recommend this store to anyone,even if you are a harley driver."
By: D. St. Augustine, FL
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"Just wanted to say Thanks to First Coast Honda for the Best buying expercience I've ever encountered. My salesman Chris, was extremly helpful in guiding me through the deal...He really went out of his way a couple of times during and after the sale. He made it a smooth and fun buying experience. Thanks First Coast Honda!!!!!"
By: Tom Jacksonville, FL
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"Quite simply - OUTSTANDING !!!!! I bought a DR 650 and got a very fair deal. It doesn't get any better."
By: David Jacksonville, FL
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"I recently purchased 3 750 Honda Shadows for myself and sons. I am extremely satisfied with the service I have received from the staff at First Coast Honda. The delivery service was awesome. Anyone considering buying a motorcycle in central or north Florida, I would suggest checking out First Coast Honda. It is worth the drive."
By: Anonymous Pierson, FL
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"Ken, Zach, and the rest of the team at First Coast Honda made buying our new ski a truly pleasurable experience. From the moment we walked in the door they had our best interest in mind, and never tried to sell us in anything that was not a perfect fit! Their professionalism and rapport with their customers created an enjoyable experience that we will always remember. We will recommend their business for years to come!!"
By: Natalie and Brent St. Augustine, FL
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"Our salesman, Mike Cooper, was outstanding! He spent a lot of time with us, answered all of our questions about the two bikes and took us on a test ride. Also, Mike (don't know his last name) in the service department went above and beyond the call of duty when there was a slight mix-up with the windshield order on one of the bikes, which caused a delay. Mike did what was necessary to have that windshield installed and got the bike back to us in a very timely fashion. I hope our next experience with your service department will be as pleasant. We will definitely recommend your dealership to everyone !!"
By: Vickie Fruit Cove, FL
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"zack was a great salesmen very helpful. all staff were a pleasure to talk to. help answer any questions.hope to do bussiness with F.C.H A LONG TIME"
By: Stanley R Satsuma, FL
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"I OWN A 2006 HONDA RECON AND IT IS THE BEST ATV FOR THE MONEY. BUT I only ride the best. honda"
By: Anonymous st. augustine, FL
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"We needed a second vehicle and had been looking for a motorcycle when we came across First Coast Honda. From the phone calls made to the store inquiring about a bike until we left the store with our new bike, everyone was very helpful, courteous and went out of their way to make our experience one that we will remember and we will definitely be back to make another purchase from First Coast Honda in the near future."
By: David St. Augustine, FL
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"By far the easiest purchase I have ever made. I had been a loyal customer to Honda of Jacksonville since the new purchase of my 2003 CBR 954RR in 6/03. After deciding it was time for new bike again, I decided on the 2007 CBR 1000RR. I did my research and knew what the 1000RR was worth and I knew what my trade was worth. Well HOJ was supposed to be having some "BIG SALE" and I decided to see what they could do. After what seemed like hours of talking to an uninformed sales rep, getting the low-ball offers on my trade, complaining about the price of their bike and their dealer fees, and trying to get over the shook of their warranty costs...I decided to leave with my 954 and be happy with it.
After some additional research online on the 07 1000RR and knowing they would be limited shortly due to the 08 release, I came upon the dealer locator on the Honda website. I knew I didn't want to drive to Georgia just to try to work a deal and I had heard other complaints of our other local dealer but the locator had one more worth trying. First Coast Honda of St. Augustine. It was Sunday and didn't think they would be open but their hours online showed they were. I picked up my cell and dialed the number and behold....a kind voice of a woman who was eager to help. Her name was Jill. I asked if she had any 07 1000RR remaining and she advised me of her inventory. I asked for their current price knowing the 08 release was in a couple of weeks. To my shock she told me $9799. That was $200 less than HOJ offered and we were only 15 seconds into the conversation. I had spent over an hour trying to get HOJ to do that. I was immediately relieved that there still may be a chance for my new bike. I asked if they would be open on Monday as HOJ is always closed and she said "of course, open till 7 pm". She asked what time I would to come in and then said she looked forward to meeting me.
Due to the excitement I left work early the following day to see once again if my dream was still possible. First impression was o.k. as the parking was a little limited. Little did I know was that it would be well worth it shortly. I found Jill and told her who I was and what I was looking for. She showed me the pick of 2 bikes in the color I was looking for. I asked the price again and she said $9564 and the shock set in again. That was now $435 less than their competitor. I explained that I had a trade and exactly what I was looking to get for it. She said she had to get the paperwork for the trade and would have her tech look at immediately. After the tech did his evaluation on my bike and receiving multiple compliments, I was introduced to a guy named Paul. Paul explained to me that they could start with the amount I was asking for my trade but that he needed to deduct some money to replace the rear tire for resale. I understood his point but really wanted the exact amount I originally requested for my trade. Basically he said "O.K." He explained the paperwork and discussed his dealer fee's (which by the way were cheaper than the competitor) and off he went for approval. Next time I seen Paul he had papers in hand ready to sign. The deal was approved.
Time for finance. The finance guy was really nice and professional too. His name was Anthony. He went over the paperwork and discussed the Honda Extended Warranty which I knew I wanted but HOJ told me it would be $1140 and I wasn't sure if it was worth that much. I asked how much the warranty would be and again the shock...$660 he said. I asked why his was cheaper than the competitor and he was confused. He said this is the Honda Certified Extended Warranty and he wasn't sure why it would be cheaper. He said it should be the same but the he had heard of other peoples complaints of paying more for what they found out to be a third party Warranty company. Usually Finance Departments are pretty pushy when it comes to warranties but I told him I would like to come back in a few months to purchase it. He said, "O.K.". I signed my paperwork and off I went. Jill handed me my keys and congratulated me on my new bike and the dream was complete.
I hope this is not too long to post on the testimonials as I want everyone to know my story. If by chance it's too long, I just want to say "JOB WELL DONE" to all that helped me. I really do appreciate it and I will be telling everyone I know about you all. Thanks again!!!"
By: JASON JACKSONVILLE, FL
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"On 02/04/08 I was on my way to the VA clinic for an appointment on my 1980 GL1100 stopped at the red light at the intersection of SR16 and US 1 when my bike quit dead obvious electrical failure. I stopped traffic long enough to push bike off the street. Now here I am a 78 year old retiree on a fixed SS income and faced with this problem when a young lady stopped to see if she could help my situation. She introduced herself as Wendy and said she would notify the Honda shop on SR 16 of my predicament and if I needed a tow to the shop they could help. Well it wasn't more than 15 minutes until a young courteous man showed up with his pick up and trailer. At the First Coast Honda dealer the service manager came out to the trailer pulled the side cover from the battery and with his young assistant and a volt ohm meter located the problem, a deteriorated and corroded battery wire that lost continuity.
The service manager took it upon himself to make a new wire with connections and had me back on the road in a very short time. Sorry I wish I had memorized his name for he was one super guy to handle my situation in that manner and I do sincerely appreciate and thank him and his employees for the swift and courteous service.
Robert Bryan http://youtube.com/watch?v=bS9V9tglAkI "
By: Robert St. Augustine, FL
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"My Shadow Aero is such a smoother ride compared to my 883 Sporster. I was reluctant to make the switch, but Ken made me an offer I couldn't refuse, and I,m so glad he did. Riding is about riding, not "labels". "
By: Lani Neptune Beach,, FL
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"What a great experience. Recently purchased two 2008 Metro scooters. Felt we received the same level of service as if we were purchasing two Goldwings. Jill was fantastic and Mark treated us like neighbors. Couldn't be happier with the level of service. Will definitely recommend friends to make the trip to St. Augustine for their Honda purchase. Great job!"
By: Robert Neptune Beach , FL
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"I recently purchased an 08 CBR600RR for a track bike from Paul at FirstCoastHonda. My buying experience sets the gold standard for ease of transaction, transparency and doing what Paul said they were going to do. In an age of deceptive marketing and sales trickery, I found First Coast Honda a pleasant and professional experience. As a bike collector, track rider, cruiser and adventure rider, I believe First Coast Honda and their new leadership is first rate.
Cheers,
Bruce E. Carr
"
By: bruce
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"Thank you to JT. I love my new bike!!!!!!"
By: Charles Jacksonville, FL
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"I would have say that First Coast honda is the hardest working bunch of guys I've come acrossed.They worked realy hard to get the deal for my sons TRX 90 done.You guys have made one little boys X-MAS dream come true.Thanks again,and dont worry you know Dad's got to have one to,so I'll be seeing you guys again REAL soon"
By: scott deland , FL
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"just want to say thanks to shep and all of the staff at first
coast honda. made buying a bike a fun experience, the way it use to be and should always be. "
By: dennis jacksonville, FL
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" Excellent experience dealing with Ken and the staff at Firstcoast. Transaction actually handled completely over the phone/internet- they worked incredibly well/patiently with me to iron out questions/idiosyncrocies. Firstcoast's price (even with the delivery fee) clobbered their rivals by several hundred dollars, plus, I love the bike- 750. I look forward to doing continued business with 1st Coast!
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By: Dr. Dale W. riverview, FL
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"thanks fellas for the great customer service and I will recommend you to my friends"
By: austin jacksonville, FL
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"David Diehl is the salesperson that I worked with. He is knowledgeable, courteous and respectful - the things I look for most on any sales floor. He actually made the sale with his generous offer to allow me to test drive a demo Goldwing. The test drive was nice, but it was his thoughtful offer that sold me. He is a credit to your company."
By: J. Michael Orange Park, FL
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"The service and experience were great!! Ken, Michael and I believe JT (young guy that wast training) were easy to work with and made it stress free. I appreciated that the sales team spoke with me and not my brother the whole time. They respected that I was making the purchase regardless of me being a woman and inexperienced. Anthony was very professional and treated us well. My husband is pleased with the purchase and loves his new bike. Thanks and hope to see you again.
Emma Roberts"
By: Emma New Smyrna Beach, FL
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"nice place"
By: Anonymous jacksonville, FL
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"I shopped for my Goldwing and found First Coast Honda had the best price in the area. The service department has been great."
By: Nick Orange Park, FL
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"We would like to thank the staff and management of First Coast Honda for the excellent treatment and service we received over the past month. In October, Michelle purchased the red 750 Shadow Spirit, she has completed her safty class and is finally on the road. Very happy and satisfied with the motorcycle. About a weeke ago Mike,Anthony, and I believe his name was Ken.(the finance guy). Were able to help Dan get out of a really bad situation that he had got into when he purchased a VLX600c from Honda of Jacksonville. They were able to put me in a VTX 1300 and I could not be more happy with the bike. The point is, thank you all so much. Honda of Jacksonville has lost a customer, and First Coast Honda has a new one. Believe me when I say, it was well worth the 57 mile drive from the westside to your dealership. Thanks to all and Happy Holidays. Dan and Michelle Miller"
By: Daniel and Michelle Jacksonville, FL
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"I took delivery of my Shadow in July after winning it in a contest sponsored by you. I have since returned many times to purchase parts and accessories (thanks Chris and RJ) and have scheduled maintenance. The service I have received in each department has been nothing short of excellent. The staff makes each visit a pleasant one. Keep up the good work. I will be a return customer."
By: Bob Green Cove Springs, FL
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"I bought my 750 Aero there in April. I shopped all the area dealers and the internet for over a year before I finally bought my bike. First Coast Honda was the only dealership that ever called me to see if I had purchased a bike. They didn't try to "sell" me. They just asked and offered to help get me a bike. When I got pre-approved from Honda that's where I went. I got a great price on the bike and the accessories I wanted.
When it came time for the 600 mile service I had trouble trying to get the bike to the shop. No problem. First Coast Honda came to my house (35 miles) and picked up the bike at no extra charge. When I went to get it, it was ready.
My goal is to own a Wing. I plan on getting it from First Coast.
"
By: Kenny Orange Park, FL
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"Mark,
I recently had occasion to need service at your dealership. As an out of town customer I expected "decent" service. Instead I received outstanding service. All too often we fail commend business's for exemplary service so I am tai king this opportunity to do so.
My 2008 GoldWing needed warranty work on the back seat rest which had pulled apart from the body. This is not a safety issue or even a driveability issue, just an annoyance on my part. Buddy Branaum sorted out the issue and ordered the replacement seat. When I brought the bike back to get it installed the service area was exceptionally busy, but he made sure I got in and out in short order with a cheerfulness that provided me with great assurance. I also chatted, upon paying my bill, with a young fellow in accessories area (Chris) who gave me significant guidance regarding blue tooth communications. He was most knowledgeable.
All other employees were very friendly. It made a service visit rather enjoyable. These two in particular are to be commended. With employees such as them I am sure you will enjoy much success. Good luck in your new facility; I look forward to seeing it when I return.
Sincerely,
David McKercher
Farmington Hills, Michigan
"
By: David Farmington Hills, MI
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"Anyone can have a good experience when there are no problems. But with the problem I had and the professional manner in which you handled it, makes me very happy to have chosen you as my dealer. I would gladly recommend you to all of my friends."
By: Anonymous port st. lucie, FL
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"First thank you Jill Ursini, you are the best. My experience in making a purchase of a new Honda Shadow 750 was outstanding. You answered all of my questions, did all the right things. Anthony Contrada was perfect in his purchase paperwork, a very nice young man. Chris in parts today 10/14/07 is also a very nice young man, he sold me what I wanted never tried to over sell, gave a complete run down on accessories for my 750. Overall the experience my wife and I had with First Coast Honda is the best ever. You will have me as a customer always, I look forward to coming into to your dealership. Mike McFarland
a proud and happy camper!"
By: Michael Middleburg, FL
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"To Buddy/service i just want everyone to know how much i apperciate the service you guys provided me last week when i had to tow my VTX 1300 in for repairs. I left your place at 2pm on thursday and arrived in Charlotte at 9:15pm that night 450 miles later. Lots of wind and rain on the way, but the bike performed beautifully, thanks to all of you for the grate service. I will be back time to time to visit you. I also put up a post on VTX Owners website about the quality of service that First Coast Honda provides...
All The Best
John Hewett "
By: John
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"ZACH BARINGGER, THANK YOU SO MUCH FOR LETTING ME BUY WHAT I WANTED TO BUY AND NOT WHAT YOU WANTED TO SELL!!! THAT WENT A LONG WAY WITH ME. FIRST COAST HONDA WILL NEVER HAVE TO WORRY, THEY WILL ALWAYS HAVE MY BUSINESS!!!
THANKS AGAIN...IM A VERY HAPPY CAMPER...DICK STUDSTILL"
By: DICK
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"MIKE MINIHAN & SUNSHINE SHUCK, THANK YOU VERY MUCH FOR YOU OUTSTANDING CUSTOMER SERVICE AND A JOB WELL DONE!!!!
MY BIKE BROKE DOWN ON THE SIDE OF THE ROAD AND MY FRIEND CALLED FIRST COAST HONDA,MIKE MINIHAN TOLD US TO HAVE IT TOWED TO FIRST COAST HONDA WHERE SUNSHINE QUICKLY DIAGNOSED THE PROBLEM AS THE ALTERNATOR! MIKE MINIHAN INFORMED ME IT WOULD BE NO PROBLEM HE WILL OVERNIGHT THE PART AND THE BIKE WOULD BE FIXED NEXT DAY, AND JUST AS MIKE SAID MY BIKE WAS FIXED AND READY TO GO ALONG WITH A 28,000 MILE SERVICE DONE WITHOUT A PROBLEM!!!!
THANKS FIRST COAST HONDA FOR HAVING SUCH OUTSTANDING EMPLOYEES!!!! THOMAS EINWECHTER
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